Who We Are

Centro de Información is a place where our Latino community has felt safe, understood, and supported for more than 40 years. We are a not-for-profit social services agency that provides bilingual advocacy at our locations in Elgin, Carpentersville, and Hanover Park for more than 15,000 immigrants every year. Centro serves mostly low-income, Hispanic immigrants residing in the greater Fox Valley area, but we welcome clients of any nationalityfrom surrounding counties and states.


Immigrant families come with limited English, little knowledge of American culture, and no clear idea of local expectations or laws. This can lead to their being vulnerable to problems like abuse, neglect, domestic violence, hunger, unemployment, unmet medical needs, and more. Our agency is here to help with those problems. We provide immigration and naturalization services, employment aid, parenting skills classes, an emergency food pantry, educational seminars, and additional services to the Kane County area.

Centro is proud of its community and works hard to support and strengthen a growing and vibrant suburban Latino presence.

2019 Annual Report

This was our first full year in our new facility at the St. Claire Building of the AMITA Health Saint Joseph Hospital campus. We were able to get a much needed new phone system and expanded internet service, thanks to the generosity of our donors. With the State of Illinois in better fiscal condition, we had a steady flow of income for programs such as the New Americans Initiative (NAI), Immigrant Family Resource Program (IFRP), the Illinois Immigrant Welcoming Center services and Parenting Classes. We also relied on the funding from both the Hanover and Elgin Townships and local foundations such as the Grand Victoria Foundation, and EFS Foundation as well as the United Way North-Northwest. We were also blessed to have 114 volunteers that contributed more than 4,212 hours of service. With everyone’s help, Centro provided services to more than 13,000 individuals this year as we continued to “empower Hispanics with the ability to effectively integrate into our greater community through the facilitation of information, citizenship and well-being.”

Click here to view the full report.


Founded in 1972, Centro de Información began in borrowed space and was only open once a week in an effort to provide information, advocacy, and referrals for the 5,000 Hispanics in the Elgin Area at the time. It was initially launched as an outreach mission of the United Methodist Church and the Catholic Archdiocese of Rockford, but has since become a standalone 501(c)(3) that is no longer affiliated with any religious organization.

More than 45 years since our beginning, Centro continues to be a pillar of our community, providing invaluable services to thousands of clients from many nationalities every year. Our services and office space have expanded over the years, as has the Hispanic community in the Elgin Area, now making up more than 40 percent of our local population. We are pleased to lend a helping hand to our neighbors, and are grateful to our supporters and partners who make it possible.

Our Dedicated Staff

Jaime D. GarciaExecutive Director
Cheryl WilkinsAssistant Director
Josefina RodriguezDirector of Finance
Veian D'AbreuCoordinator of Immigration Services
Marco OrtizImmigration Counselor
Sally LiuCoordinator of Resource and Outreach Services

Board of Directors

Sergio Rodriguez, PresidentKCT Credit Union
Yaneth Medina, Vice PresidentElgin State Bank
Emi Morales, TreasurerAmita Health Saint Joseph Hospital
Patty Arroyo, SecretaryNavistar International Corp. & Vulnerable Communities Group
Dorothy Abreu, PNC Bank
Benjamin Aquino
Maria Borrero
Luis CabreraRetired
Eric EchevarriaElgin Police Department
Emi Morales SalazarLaw Office of Emi Morales
Denise RaleighGail Borden Public Library
Roberto SepulvedaDiversity Consultant

Elgin - Main Office

Centro de Información
1885 Lin Lor Lane
Elgin, IL 60123
Phone 847-695-9050
Elgin Fax: (847) 931-7991
Monday & Wednesday: 9:00AM to 8:00PM (With Appointment)
Tuesday, Thursday, & Friday: 9:00AM to 5:00PM


Centro de Información
3036 Wakefield Dr.
Carpentersville, IL 60110
Monday, Wednesday, & Friday: 9:00AM to 12:00PM

Hanover Park

Centro de Información
2380 Glendale Terrace #8
Hanover Park, IL 60133

Send us a message

Other ways to reach us

  • Phone - Elgin

    (847) 695-9050

  • Phone - Hanover Park

    (630) 550-5131

  • Facebook


  • Mailing Address

    1885 Lin Lor Lane
    Elgin, Illinois 60123
    United States